Description
The Heart of Influence: Emotional Intelligence in Persuasion & Sales
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Introduction to Emotional Intelligence & Sales
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The Basics of Sales & Client Thinking
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Developing a Heart of Influence
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Creating Influence Impact
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Influence Skills
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Self-Awareness & Management
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Know & Like
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Trust
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Mindfulness
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Communication
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Generating Resonance & Rapport
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Connecting with Questions
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Quality Relationships
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Stories that Connect
Help Your Sales Reps Better Understand Themselves and Others
Having a high level of emotional intelligence allows a salesperson to sense, understand, and effectively apply the power of their own emotions during interactions with buyers to improve sales rather than derail them.
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