Description
This free course, Employment relations and employee engagement, explores an important topical concept in Human Resource Management, namely ‘employee engagement’.
Human resource management is premised on the idea that organisational success stems from the ability to extract a greater degree of willing employee commitment to corporate objectives, rather than merely competing on price or product quality. The implication is that what matters is the way in which employees choose to undertake their jobs and, crucially, the extent of ‘discretionary effort’ they are prepared to expend (Rees, Alfes, and Gatenby, 2013). Against this backdrop, raising levels of employee engagement is the latest in a long line of managerial strategies aimed at releasing employee discretion and aligning employee interests more closely with managerial goals, predicated on the assumption that this will in turn boost organisational performance.
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